The experience of our customers

Review their stories

Foto+Marielle
Mariëlle van Rumpt

Hotel Director
Amsterdam Tropen Hotel

“IFHG is always professional and is always ready for us.”

Amsterdam Tropen Hotel has recommenced its collaboration with IFHG since the beginning of 2018. In 2015 I met Albert Kreeft, who helped us for 6 months to convert a chain hotel to an independent hotel.

During this period IFHG has proven to be driven partner with elaborate knowledge of the hospitality industry. Besides setting up the revenue policy, during this period, IFHG has been a very valued link for the complete transformation.

Since the collaboration had been a very positive experience, we have started a new collaboration with IFHG in the beginning of 2018. The IFHG team is engaged in the strategy, positioning and pricing for Amsterdam Tropen Hotel. Besides this, they also advice about starting or extending contracts and support our revenue manager.

IFHG is always very professional and is always ready for us. Besides Revenue Management, IFHG is always prepared to brainstorm about specific business cases and is honest in giving advice regarding this.

This is why I hope that the collaboration will be long-lasting!

Andre-Aaij+(1)
André Aaij

General Manager
Radisson Blu Palace Hotel & ibis Styles Haarlem City Hotel

“A very solid partner who is of consistent value for our hotel!”

Considering the location and size of the Raddison Blu Palace Hotel in Noordwijk, it does not need a full-time Revenue Manager. However, it does need someone who spends a few hours per week to control the distribution channels and determine the pricing policy. Someone who can join the discussion on a management level regarding what direction to take and who can make distribution connections with the hotel chain that we are franchisee of and connect with the OTA’s.

In 2013 we have started a collaboration with IFHG as final revenue solution of our hotel, which has proven to be a golden choice.

Ever since, the pricing policy is more solid, the right buttons are continuously turned and every movement in price/occupancy (also with the competition) is clear. The RevPAR has increased with over 15% within five year’s time.

The role of the Revenue Manager, besides safe-guarding the pricing policy, is also to be the thorn in the side of commerce which shows itself in the search for optimal revenue distribution at every moment during the year. At moments where the commercial department would have sometimes decided differently.

IFHG makes use of increasingly developed Revenue systems that provide them continuous insight in the complete market we are in.

A very solid partner who is of consistent value for our Palace Hotel – and from now on also for our second hotel, ibis Styles Haarlem City!

Mariëlle van der Hilst-de Haas

General Manager
Boutique Hotel Corona Den Haag

“Great sparring partners with knowledge of the business!”

Boutique Hotel Corona had already been working together with IFHG for some years when I started as director in April 2017 and got to know Albert and Nick.

After the implementation of the website, IFHG advises Boutique Hotel Corona from the side regarding Revenue Management.

Throughout the past few months, we have intensified this collaboration with positive results as a consequence. The occupancy is above expectation and also the average room price experiences an upward trend.

Besides their active concern with pricing and positioning of the hotel, they advise me on an array of subjects, not only regarding numerical issues but also for example regarding our renovation plans.

With potential new partners they negotiate the conditions for a collaboration, which relieves me and enables me to engage in other matters. Often possibilities that I have not thought of myself are suggested. In short, great sparring partners with knowledge of the business!

What I also experience to be very pleasant, is the personal contact and the involvement of IFHG. The lines of communication are short and when necessary they switch immediately. Our collaboration is very valuable to me and I hope to continue this for a long time.